Contact Porto Wine Tours
I started Porto Wine Tours because I was tired of watching visitors book the wrong wine tours, the overpriced cellars, the scripted guides, the tastings served in plastic cups. If something on this site needs correcting, or if you have a question I haven't answered, send it my way.
I read every single email. I can't always reply the same day, I still guide tours in the Douro Valley, and cell service out there is famously unreliable, but I'll get back to you, usually within 48 hours.
General inquiries: tiago@porto-sommelier.com
Corrections & updates: Use the same address, put "Correction" in the subject line and I'll prioritise it.
What I Can Help With
- Tour recommendations: Not sure which cellar or Douro Valley trip is right for you? Tell me your dates, group size, and what kind of wine you like. I'll point you in the right direction.
- Factual corrections: If a tour price, schedule, or detail is out of date, I want to know. Tours change their offerings constantly, I update pages on a review cycle, but eagle-eyed readers catch things faster.
- Wine questions: Want to know the difference between a Colheita and a Vintage Port? Curious which lodge has the best 20-year Tawny? I love these questions.
- Media & partnerships: If you run a legitimate wine publication or tourism board and want to collaborate, reach out.
What I Can't Help With
- Viator booking issues: I don't process bookings, I link to Viator's platform. For refunds, changes, or booking problems, contact Viator directly.
- Guest post pitches: I don't publish external articles or accept sponsored content. Every word on this site is mine.
- Backlink requests / SEO services: These go straight to the bin. Please don't.
Where to Find Me in Porto
If you're in Porto and want to say hello: I'm often at Caves Porto Cruz on the Gaia waterfront, usually on the rooftop around 6 PM when the light hits the old town. If you see a man with a glass of 20-year Tawny and a notebook, that's probably me. Come say hello. First glass is on me, but only if you promise not to order a Ruby and Tonic. That's not a real drink, and I will judge you.
Last updated: June 1, 2026
How Quickly Do We Reply
We read every message. Most replies go out within 48 hours during Portuguese business hours (Monday to Friday, 9 AM to 6 PM Western European Time). If your question is about a specific tour booking, please include the Viator confirmation number, that lets us check the booking status on our end and route your question to the right person. We do not handle refunds or cancellations directly; those go through Viator's customer service, which is faster than going through us anyway.
What to Ask Us
We're happy to help with: choosing between two or three tours in the same category, fitting tours into a Porto itinerary you've already planned, lodge recommendations based on your taste (dry ports vs sweet, vintage vs tawny), and Douro Valley day-trip logistics (train vs private driver vs group tour). We're less helpful with: hotel recommendations (we don't review hotels), restaurant bookings (we don't take reservations), and visa or customs questions (those go to the Portuguese consulate).
Working With Tour Operators
If you run a Porto wine tour and you'd like us to review it, send a one-paragraph pitch with the meeting point, typical group size, and price. We review every submission personally, we don't accept payment for reviews, and we won't publish a review unless we've taken the tour ourselves or sent someone we trust. Reviews go live within 2 to 4 weeks of the tour date. We don't run sponsored posts.